1. Acceptance of Terms

By accessing and using the CloudTech Africa website and services (collectively, the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CloudTech Africa ("Company," "we," "us," or "our").

2. Description of Service

CloudTech Africa provides:

• Cloud computing and DevOps consulting services
• IT training courses and certification programs
• AI/ML automation and consulting services
• Digital transformation and IT consulting
• Online learning platform and educational resources
• Professional services and technical support

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Service, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Account Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent and warrant that you meet this age requirement.

4. Use of Service

4.1 Permitted Use

You may use our Service for lawful purposes only and in accordance with these Terms. You agree to:

• Use the Service in compliance with all applicable laws and regulations
• Respect intellectual property rights
• Maintain the confidentiality of your account information
• Use the Service for its intended purposes

4.2 Prohibited Activities

You agree NOT to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use automated systems to access the Service without permission
• Share your account credentials with others
• Resell or redistribute our content without authorization
• Engage in any fraudulent or deceptive practices
• Harass, abuse, or harm other users

5. Payment Terms

5.1 Payment Methods

We accept various payment methods including credit cards, debit cards, and payment processors such as Stripe, Paystack, PayPal, and Revolut. All payments are processed securely through third-party payment processors.

5.2 Pricing

All prices are displayed in the currency specified on our website. We reserve the right to change prices at any time, but changes will not affect orders already placed.

5.3 Refunds

Refund policies vary by service type:

• Training Courses: Refunds may be available within 7 days of purchase if course has not been accessed
• Consulting Services: Refund terms are specified in individual service agreements
• Digital Products: Generally non-refundable unless otherwise specified

To request a refund, please contact us at support@cloud-tech.africa.

5.4 Taxes

You are responsible for any applicable taxes, duties, or fees imposed by your jurisdiction.

6. Intellectual Property

6.1 Our Content

All content on our Service, including but not limited to text, graphics, logos, images, videos, course materials, and software, is the property of CloudTech Africa or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal or internal business purposes. This license does not include:

• Resale or commercial use of our content
• Distribution, reproduction, or modification of our content
• Use of our trademarks or logos without permission
• Reverse engineering or decompiling our software

6.3 User Content

You retain ownership of any content you submit to our Service. By submitting content, you grant us a worldwide, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of providing and improving our Service.

7. Service Availability and Modifications

We strive to maintain the availability of our Service, but we do not guarantee uninterrupted or error-free operation. We reserve the right to:

• Modify, suspend, or discontinue any part of the Service at any time
• Perform maintenance and updates that may temporarily affect availability
• Change features, functionality, or content without prior notice

8. Disclaimers and Limitation of Liability

8.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUDTECH AFRICA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Indemnification

You agree to indemnify, defend, and hold harmless CloudTech Africa and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or conduct

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Extended periods of account inactivity

Upon termination, your right to use the Service will immediately cease. We may delete your account and any associated data.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through:

• Good faith negotiation between the parties
• Mediation if negotiation fails
• Binding arbitration or court proceedings as a last resort

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: