FAQs
Find answers to frequently asked questions about our services, platform, and training programs.
How Can We Help You?
Find answers to common questions, get technical support, or contact our team for assistance.
Popular Support Topics
To create an account, click the "Get Started" or "Register" button in the header. You can sign up using your email address or through OAuth providers like Google, Microsoft, Apple, GitHub, or GitLab. Follow the registration process to set up your account.
We accept multiple payment methods including credit/debit cards, Stripe, Paystack, PayPal, Revolut, and bank transfers. All payments are processed securely through our payment partners.
Browse our courses at /training/courses, select a course, and click "Enroll Now." Complete the payment process, and you'll gain immediate access to the course materials and resources.
Refunds are available within 7 days of purchase if the course has not been accessed. Contact our support team at support@cloud-tech.africa to request a refund.
You can contact our technical support team by:
- Email: support@cloud-tech.africa
- Phone: +359 883 996 661
- Contact form: /contact
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (GMT). For urgent matters, please contact us via email, and we'll respond as soon as possible.
Click "Forgot Password" on the login page, enter your email address, and we'll send you a password reset link. If you're having trouble, contact our support team.
Yes! We offer customized enterprise training programs for teams and organizations. Contact us at enterprise@cloud-tech.africa to discuss your training needs.
Still Need Help?
Our support team is here to assist you. Reach out to us through any of the following channels: